← 2026-09-27 All issues
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☕ Points Wire Daily

⚡ Today in 20 seconds
• New Trust&Will Chase Offer gives $199 back on a $199 spend, a full rebate on estate planning
• Rakuten is paying $200 to $400 on top of BofA card signup bonuses
• A $15 gift card payment turns expiring Southwest flight credits into transferable credits that never expire
• Moving Citi points to JAL? Fix any name mismatch in your JAL Mileage Bank profile first or transfers can bounce
• Cross-carrier lap infant tickets are doable at 10% of adult fare, but you have to keep calling until you find the right agent
• Last call: Chase to Hyatt transfers lose 1:1 after October 1, and big balances are moving now
• Targeted Amex Offers: $50 back on $200 Frontier, $60 back on $400 JetBlue

⚡ Act Now

Trust&Will Chase Offer rebates the entire $199 purchase
A reader on r/ChaseSapphireReserve reports a Chase Offer paying $199 back on a $199 Trust&Will purchase, which makes a will or estate planning package effectively free. Chase Offers are targeted, so not every account will see it, but a 100% rebate is as good as this program gets.
→ Open the Chase app, check the Offers tab, and add the Trust&Will offer today if it shows. Targeted offers can disappear without notice.
Single unverified report · r/ChaseSapphireReserve report

🆕 New This Week

Rakuten pays $200 to $400 on top of BofA signup bonuses
A reader on r/CreditCards flags Rakuten cashback of $200 to $400 for opening a Bank of America card through the portal, stacking with the card's own signup bonus on the same $1,000 in first-90-day spend. Portal payouts on card applications are rare at this size.
→ If a BofA card is already on your list, click through Rakuten and screenshot the offer terms before applying so you can chase the payout if it does not track.
Single unverified report · r/CreditCards thread
A $15 gift card makes Southwest flight credits last forever
View from the Wing lays out a workaround for Southwest Basic fare credits that expire in six months: rebook into a Choice Preferred fare and split payment with a small Southwest gift card. The resulting credit becomes transferable and never expires.
→ Holding a Basic credit with a clock on it? Buy a $15 Southwest gift card and rebook a Choice Preferred fare using both before the credit lapses.
Single unverified report · View from the Wing

🧠 Strategy Corner

Match your JAL Mileage Bank name to your passport before transferring points
On r/awardtravel, a reader found their JAL Mileage Bank (JAL's loyalty program) profile dropped their middle name and the fields were locked. Commenters warn that a mismatch between the transferable points account and the JAL profile can get transfers rejected, which matters now that Citi points move there. JAL reportedly corrected a profile within a couple of days when asked, and one reader had success specifying first, middle, and family name explicitly.
→ Before sending points to JAL, confirm the name on your JAL account exactly matches your bank rewards account and passport, and email JAL now to fix any mismatch since the correction takes a few days.
Corroborated across sources · r/awardtravel thread
Cross-carrier lap infant tickets: persistence wins at 10% of adult fare
On r/awardtravel, a reader spent hours trying to add a lap infant to a British Airways operated award booked through another carrier. Four agents said it was impossible, then a fifth issued the infant a separate booking linked to the parent's reservation at 10% of the adult fare. Commenters with the same experience say most frontline agents simply do not know the procedure.
→ If an agent refuses, HUCA (hang up, call again) and ask specifically for a separate infant booking linked to your reservation and priced by the ticketing desk. A DOT complaint is the fallback if every agent stonewalls.
Corroborated across sources · r/awardtravel thread

📊 Radar

Hyatt transfers: last days at 1:1
Readers on r/chasesapphire are moving large balances ahead of the October 1 shift to 4:3, including one 370K-point transfer. Covered in depth previously; nothing about the deadline has changed.
→ Finish any planned Chase to Hyatt transfers before October 1.
Corroborated across sources · 370K transfer · Transfer value thread
Paze 10x points still missing for some, 12 weeks on
Readers on r/ChaseSapphireReserve report the bonus points from the Paze promotion still have not posted after nearly 13 weeks, with no timeline from Chase. Others say the multiplier tracked fine for them.
→ If yours are missing, keep receipts showing Paze was used and escalate to a supervisor or branch after the next statement.
Corroborated across sources · r/ChaseSapphireReserve thread
Freedom Flex denial with a Freedom Unlimited looks like a glitch, not policy
One r/CreditCards poster says Chase rejected a Flex application because they hold the Unlimited, but multiple commenters were approved for exactly that combo the same week. The likely culprit is referral links defaulting the application to the Unlimited.
→ Applying via a referral link? Verify the Flex is actually selected before submitting, and call reconsideration if a denial cites a card you did not apply for.
Single unverified report, disputed by commenters · r/CreditCards thread
811 score, CSR rejection, fixed by moving credit lines
On r/chasesapphire, a reader with an 811 score was denied the Reserve because their existing Chase limits maxed out their total exposure. Recon (Chase's reconsideration line) reallocated limit from another card and approved them.
→ If a Chase denial cites too much existing credit, call recon and offer to move limit from another Chase card.
Corroborated across sources · r/chasesapphire thread
125K CSP approval data point for an existing CSR holder
The previously covered targeted 125K Sapphire Preferred offer is still being approved, including for a reader already holding the Reserve.
→ Check for the targeted offer if a second Sapphire fits your plans.
Single unverified report · r/CreditCards report
ANA award search freeze appears fixed
The ANA award search freezing issue is resolved on the Android app per r/awardtravel, and may be fixed elsewhere too.
→ Retry any searches that were hanging.
Single unverified report · r/awardtravel thread
NYC to Japan awards: watch the two-week window
r/awardtravel readers note ANA and JAL often release NYC to Haneda and Fukuoka award space about two weeks before departure.
→ Set alerts for close-in dates if flexible.
Single unverified report · r/awardtravel thread
Edit data point: Hotel Per La in LA
A stay booked through The Edit at Hotel Per La delivered the $100 incidental credit plus a $60 breakfast credit, per r/ChaseSapphireReserve.
→ Add it to the list of Edit properties where the credits post cleanly.
Single unverified report · r/ChaseSapphireReserve report
Surprise fee after paying with points on Chase Travel
A reader on r/chasesapphire hit an unexpected charge at check-in on a hotel booked and paid with points through Chase Travel.
→ Screenshot the rate breakdown at booking so you can dispute any fee the portal said was covered.
Single unverified report · r/chasesapphire thread
Targeted Amex Offers: Frontier and JetBlue
Amex is targeting $50 back on $200+ at Frontier and $60 back on $400+ at JetBlue.
→ Check the Amex Offers section on each card; add before booking any fall flights on either airline.
Corroborated across sources · Frontier offer · JetBlue offer

📖 Decoder

HUCA: Hang up, call again: redialing until you reach an agent who knows how to process your request.
JAL Mileage Bank: Japan Airlines' frequent flyer program, now a 1:1 Citi ThankYou transfer partner.
Recon: Chase's reconsideration phone line, where a denied application can be re-reviewed by a human.
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